FAQs
Search or browse common questions about appointments, billing, services, and visiting our Calgary clinic.
Find answers quickly
Filter by topic or search keywords to jump to the question you need.
Do I need a referral to book?
No referral is required for most private appointments in Alberta. For WCB workplace injuries, please bring your claim details to your first visit.
Can I book online?
Yes. Use our online booking page to choose your service, practitioner, and time. No account is required, and same week appointments are often available.
How do I book an appointment?
Book online through our website or call the clinic during opening hours. Tell us about your injury, pain, or wellness goals so we can match you with the right practitioner.
What should I bring to my first appointment?
Bring your Alberta health card, insurance details, WCB claim number if applicable, any referral letters or imaging reports, and wear comfortable clothing.
Do you accept WCB and insurance?
Yes. We support WCB Alberta workplace injury claims and provide receipts for extended health insurance plans. Ask our front desk about direct billing options.
Can I use extended health benefits?
Most extended health plans cover physiotherapy, massage, chiropractic, and acupuncture. We provide detailed receipts for reimbursement and direct billing where eligible.
Which services do you offer?
We offer physiotherapy, massage therapy, chiropractic care, acupuncture, kinesiology, manual therapy, dry needling, vestibular therapy, concussion management, and more.
How do I choose the right service?
Book online or call our clinic. We match you with the right practitioner based on your injury, pain, or wellness goals. Many patients start with physiotherapy or massage.
Can I book multiple services at one clinic?
Yes. Medpro Physiotherapy brings multiple disciplines under one roof, so your care team can coordinate physiotherapy, massage, chiropractic, and more in one location.
Where is your Calgary clinic located?
We are at 1130-367 Nolanridge Cr NW, Calgary, AB T3R 1W9 in northwest Calgary. We serve Nolan Hill, Kincora, Sage Hill, and nearby communities.
Is there parking at the clinic?
Free parking available at our Nolanridge Court clinic in northwest Calgary.
What are your clinic hours?
Monday to Friday 8:00 AM to 8:00 PM. Saturday 8:00 AM to 4:00 PM. Sunday 9:00 AM to 2:00 PM.
How do I find the clinic on Google Maps?
Search for Medpro Physio on Google Maps or use the directions link on our Visit Us page for turn by turn navigation from your location.