Welcome to Medpro Physio. Whether you are visiting for physiotherapy, massage therapy, chiropractic care, or another service, this guide helps you feel prepared for your first appointment in northwest Calgary.
- No account required to book online
- Arrive 10 minutes early for your first visit
- Our team helps with intake details at reception
What to expect at your first visit
Your first appointment usually takes 45 to 60 minutes. We want to understand your story, assess how you move, and build a plan that fits your goals.
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Our front desk team will welcome you, confirm your details, and help with insurance or WCB paperwork.
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Your practitioner will ask about your symptoms, history, daily activities, and treatment goals.
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We assess movement, strength, posture, and function in the area being treated.
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You receive a clear explanation of our findings and a recommended treatment plan.
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Many first visits include hands on treatment or starter exercises when appropriate.
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We schedule follow up visits and give you home guidance to support your recovery.
How to prepare
- Bring your Alberta health card and photo ID.
- Bring insurance details, WCB claim number, or MVA information if applicable.
- Bring referral letters, imaging reports, or specialist notes you already have.
- Wear comfortable clothing that lets us assess the affected area.
- Arrive 10 to 15 minutes early so we can confirm your details at reception.
What to bring
Health card & ID
Alberta health card and photo identification.
Insurance or WCB details
Policy information, claim numbers, or adjuster contact details.
Medical reports
Referrals, X rays, MRI reports, or specialist letters if you have them.
Comfortable clothing
Shorts for knee treatment, tank top for shoulder care, or loose layers.
